Account structure

The Heisenware platform follows a clear hierarchy, and understanding it is key to managing your Apps effectively.

An account holds all your organization's members and contains at least one workspace. It can also have multiple workspaces to separate Apps, data, and resources across different teams or locations.

By default, every new account has a single Default Workspace. This workspace is a container for your Apps and all their shared resources.

Inside it, you can build an unlimited number of Apps. Every App in a workspace shares access to that workspace's resources:

• Databases: A timeseries database (InfluxDB) for high-frequency sensor data, and a relational database (PostgreSQL) for structured data.

• File Explorer: Stores and manages the files your Apps use.

• Integrations (inbound): Shared connections to external systems.

The diagram below illustrates this structure:

Multiple workspaces

For organizations with more complex needs, such as running separate Apps for multiple clients or separating distinct departments, Heisenware supports multiple workspaces in a single account. Each workspace is a completely separate environment with its own resources, keeping data and Apps fully isolated from one another.

This is an advanced feature, off by default. If you have a use case for multiple workspaces, contact us to discuss your requirements.