# Account Management

A Heisenware account is the top-level container for your organization's users, projects, and resources. All work is done within the context of an account.

## Create a New Account

1. Go to the [Heisenware Sign-up page](https://heisenware.cloud/manager/authentication/sign-up).
2. Follow the on-screen instructions to choose an account name and sign up with your email or Google account.

## Log In to an Existing Account

1. Navigate to your account's unique URL, which follows the format: `[your-account-name].heisenware.cloud`
2. Log in with your credentials.

{% hint style="info" %}
**Note on** [**Self-Hosting**](https://docs.heisenware.com/account/broken-reference)

The URL format above applies to accounts hosted on the Heisenware cloud. If your organization self-hosts its own instance of Heisenware, the login URL may be different. Please contact your internal administrator for the correct address.
{% endhint %}

## Deleting Your Account

To permanently delete your Heisenware account and all associated data, please submit a deletion request to our [support team](mailto:support@heisenware.com).

### Managing Members

Users of the Heisenware platform are referred to as Members. To learn how to add, manage, and delete users in your account, please see the dedicated [Managing Members article](https://docs.heisenware.com/account/broken-reference).