> For the complete documentation index, see [llms.txt](https://docs.heisenware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.heisenware.com/account/account-management.md).

# Account management

A Heisenware account is the top-level container for your organization's members and workspaces. All work happens within an account.

## Create a new account

1. Go to the [Heisenware sign-up page](https://heisenware.cloud/manager/authentication/sign-up).
2. Follow the on-screen instructions to choose an account name and sign up with your email or Google account.

## Log in to an existing account

1. Go to your account's unique URL, which follows the format `[your-account-name].heisenware.cloud`.
2. Log in with your credentials.

{% hint style="info" %}

#### Note on URLs

On request, we can also make Heisenware available under your own domain (full white-label). [Contact us](mailto:support@heisenware.com) to discuss.

The URL format above applies to accounts on the Heisenware cloud. If your organization [self-hosts](/account/hosting-and-architecture.md#self-hosted-on-premises) its own instance, the login URL may differ. Ask your internal administrator for the correct address.
{% endhint %}

## Deleting your account

To permanently delete your Heisenware account and all associated data, send a deletion request to our [support team](mailto:support@heisenware.com).

## Managing members

Members are the developers and admins who build and manage Apps in your account. To invite, manage, or remove members, see the [Members](/app-manager/members.md) article.


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