# Account Management

A Heisenware account is the top-level container for your organization's users, projects, and resources. All work is done within the context of an account.

## Create a New Account

1. Go to the [Heisenware Sign-up page](https://heisenware.cloud/manager/authentication/sign-up).
2. Follow the on-screen instructions to choose an account name and sign up with your email or Google account.

## Log In to an Existing Account

1. Navigate to your account's unique URL, which follows the format: `[your-account-name].heisenware.cloud`
2. Log in with your credentials.

{% hint style="info" %}
**Note on** [**Self-Hosting**](broken://pages/3NybjyAXZgqnKxVcqnUq)

The URL format above applies to accounts hosted on the Heisenware cloud. If your organization self-hosts its own instance of Heisenware, the login URL may be different. Please contact your internal administrator for the correct address.
{% endhint %}

## Deleting Your Account

To permanently delete your Heisenware account and all associated data, please submit a deletion request to our [support team](mailto:support@heisenware.com).

### Managing Members

Users of the Heisenware platform are referred to as Members. To learn how to add, manage, and delete users in your account, please see the dedicated [Managing Members article](broken://pages/8qYSMvDlfaMTwmaznyT5).


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.heisenware.com/account/account-management.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.