Account Management

Get to know Heisenware accounts and their structure.

A Heisenware account is the top-level container for your organization's users, projects, and resources. All work is done within the context of an account.

Create a New Account

  1. Follow the on-screen instructions to choose an account name and sign up with your email or Google account.

Log In to an Existing Account

  1. Navigate to your account's unique URL, which follows the format: [your-account-name].heisenware.cloud

  2. Log in with your credentials.

Note on Self-Hosting

The URL format above applies to accounts hosted on the Heisenware cloud. If your organization self-hosts its own instance of Heisenware, the login URL may be different. Please contact your internal administrator for the correct address.

Deleting Your Account

To permanently delete your Heisenware account and all associated data, please submit a deletion request to our support team.

Managing Members

Users of the Heisenware platform are referred to as Members. To learn how to add, manage, and delete users in your account, please see the dedicated Managing Members article.

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